Delivery and Returns

Delivery

Our standard delivery charge is £2.80 for every item. Free delivery for orders over £50.

Please allow up to 5 – 7 working days for your delivery to arrive. All orders will be sent out by first class post. An email will be sent out confirming order and estimated delivery date.

Shipping

We can now ship internationally on request. Please email ktsprial@hotmail.co.uk for more details.

Returns

We are happy to exchange or refund goods within 14 days after delivery. Please send items with your name, address, contact telephone number and receipt. Items must be in their original condition with original packaging and labels. Please make sure to send all your returns signed for. The Prial will not be liable for non-trackable returns getting lost in the post.